Shipping & Handling

We ship orders with clear, flat-rate pricing and predictable delivery timelines. Please read this page carefully (humans love skipping it and then acting surprised).

Shipping Regions

  • United States: Shipping available to all 50 states.

  • PO Boxes / APO / FPO: Supported when the carrier allows it.

  • International Shipping: Not available at this time.

Flat-Rate Shipping (Tax 0%)

  • Sales tax on shipping: 0%

  • Flat-rate shipping fee: $8.55 per order (one fee, not per item)

You will always see the final shipping cost at checkout before you pay.

Handling Time (Order Preparation)

Handling / processing time: 1–2 business days
This is the time we need to confirm your order and prepare it for shipment (packing, labeling, carrier pickup).

Business days: Monday–Friday (excluding U.S. federal holidays)

Cutoff Time (Same-Day Handling Rules)

To keep timelines consistent:

  • Cutoff time: 2:00 PM (Pacific Time)

  • Orders placed before 2:00 PM PT on a business day begin processing the same day

  • Orders placed after 2:00 PM PT, on weekends, or holidays begin processing the next business day

Transit Time (Shipping Time)

Estimated delivery time after shipment: 2–5 business days

Transit time depends on the carrier route, weather, and local delivery conditions.

Total Delivery Time (Handling + Transit)

We design our workflow so your order typically arrives in:

Total estimated delivery: 3–7 business days

That is:
1–2 business days handling + 2–5 business days transit = 3–7 business days total
✅ This keeps delivery under 8 days in most normal situations.

Tracking

When your order ships, you will receive:

  • A tracking number via email

  • Tracking updates as the carrier scans your package

Tracking may take up to 24 hours to show movement after label creation.

Address Accuracy

Please verify your shipping address at checkout.

If you enter an incorrect or incomplete address, delivery may be delayed or returned. If a package is returned due to an address issue, reshipping may require an additional shipping fee.

Delays & Exceptions

While we aim to stay within the delivery window above, delays can happen due to:

  • Severe weather

  • Carrier network issues

  • Holiday surges

  • Incorrect/incomplete address

If your package seems stuck, contact us with your order number and tracking link.

Lost or Damaged Packages

If your order arrives damaged or goes missing in transit:

  • Contact us as soon as possible

  • Provide your order number and photos (if damaged)

We’ll help you file a carrier claim and resolve it based on the situation.

Contact

Email: [email protected]
Phone: (714) 294-3834